Monday, September 20, 2010

Beach Party Details

So, there has been a bit of confusion about the Beach Party, so here's some clarification! :)

Amy C emailed Christi at Rose Tours, and Christi confirmed that the Playa Mia Grand Beach Park will be just for us, even though some have said that Carnival is still offering it as an excursion: "Yes we will have exclusive use of the resort, I am sure that you might have talked to a confused agent..."

April also emailed Rose Tours and received an email back from Michelle:

I honestly feel incredibly bad about this situation – the last thing we would ever do is deliberately mislead any guest. We are very excited about this event and only want for our guests to be equally excited.

Our web site was set up at the time of booking with current cruise information. We try to be very specific with the list of inclusions to avoid confusion. The cruise FAQ covers the cruise & it’s inclusions. The ship is not exclusive to our BSB group and there will be other guests onboard who booked directly through Carnival. We want our guests to know that ONLY THEY GET TO PARTICIPATE in these private events, NOT the main Carnival population. That is the reason we put up the note about the private events.

The cruise fare covers the cruise. Much like the group rate at the hotel in Miami, the beach party is offered for the guests as a non-cruise option. Many guests like having a theme related shore excursion option in addition to the ones that Carnival sells. It’s not mandatory and was not confirmed at the time of booking – so that is why we did not mention it or include it on the site at that time.

I think much of the confusion comes in with the fact that the beach party is included on NKOTB (which is a full ship charter and an entirely different model) If you check out Rick Springfield’s cruise from last year – it was almost identical in terms of the beach party being sold later and at additional cost.

As for Playa Mia – it is normally an excursion that Carnival sells to its regular guests. We have taken sole occupancy of the resort (although, it’s possible that not all of the CCL staff is aware of it yet) and it will not be offered for general sale. We have used this resort before and in our estimation, it would most definitely. NOT be comfortable for 2000 guests. Particularly when you factor in the motor coach transportation over to the resort and back. That is why we have limited the number of participants. We have to figure in our own staff and crew for set up and security.

I hope that helps a little – we want this to be a great event and I am sure that it will be a great cruise.

Thanks to Amy C & April for emailing Rose Tours!! :)

So, hopefully that clears everything up for everybody! If you want to get extra excited, check out where we will be partying with the Boys!! :)

3 comments:

  1. Oh thats BS.They cud have jst refunded pple their money THEN asked us 2 pay more for the party coz beachparty WAS on the 'included' list a week before they decided 2 squeeze us 4 mo money, the fecking leeches!!!!!

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  2. FYI, there was a post on the Beach Party thread today from someone who e-mailed Carnival about the beach being reserved for us. According to Carnival, "The only case in which an excursion would be reserved for a particular agency is in the case where the agency has arranged a full ship charter. After reviewing the sailing in question, it is not a full ship charter." So now people are getting all mad because they believe Rose Tours is just flat out lying to them. I don't know about anyone else, but this is all just getting on my nerves. My hope is that if they do this all again, those who are so unhappy about this decision will choose not to go because of these opinions. It will leave more room for those of us who just want to have a good time. yes, I understand they are trying to stand up for their beliefs but it is getting in the way of my excitement for the cruise.

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  3. Thank you Chrissy LOL. This has all gotten so ridiculous and I've asked on the forum to either put it in another thread or let it go. I checked out the Rick Springfield page...

    https://ssl.perfora.net/rosetours.com/springfield/excursionsb.php

    They do have the beach party as a separate excursion, just like us. And I highly doubt Rose Tours is lying as that actually COULD get them in trouble. What they fail to see on the FC is that there's likely a miscommunication somewhere, given that we still have a few months to go.

    I wish those bitching would just sell their spots to those who'd appreciate it. All this entitlement crap has gotten on my last nerve.

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